Patient’s Bill of Rights and Notification of Physician Ownership
As the patient of The Well Medical Center, you have the right to receive the following information in advance of the date of your procedure.
Every patient has the right to be treated as an individual with his/her rights respected. The Well Medical Center and all facility personnel protect and promote the exercise of such rights, and will display respect for property and person.
- To receive treatment without discrimination as to race, color, religion, sex, national origin, disability, or source of payment.
- To be treated with respect, consideration, and dignity in receiving care, treatment, procedures, surgery and/or services.
- To be provided privacy and security of self and belongings during delivery of patient care service.
- To receive information from his/her physician about his/her illness, his/her course of treatment and his/her prospects from recovery in terms that he /she can understand.
- To receive as much information about any proposed treatment or procedure as he/she may need in order to give informed consent prior to the start of any proposed treatment or procedure.
- When it is medically inadvisable to give such information to a patient, the information will be provided to a person designated by the patient, or to a legally authorized person.
- To make decisions regarding the health care that is recommended by the physician. Accordingly, the patient may accept or refuse any recommended medical treatment. If the treatment is refused, the patient has the right to be told what effect that may have on their health, and the reason shall be reported to the physician and documented in the medical record.
- To be free from mental and physical abuse, free from exploration and free from use of restraints. Drugs and other medications shall not be used for discipline of patients or for convenience of facility personnel.
- Full consideration of privacy concerning his/her medical care program. Case, discussion, consultation, examination, and treatment are confidential and shall be conducted discretely.
- Confidential treatment of all communications and records pertaining to his/her care and his/her stay in the facility. His/her written permission shall be obtained before his/her medical records can be made available to anyone not directly concerned with his/her care. The facility has established policies to govern access and duplication of patient records.
- To leave the facility against the advice of his/her physician.
- Reasonable continuity of care and knowledge of time and location of appointment in advance, as well as the physician providing the care.
- Be informed by his/her physician or a delegate of his/her physician of the continuing health care requirements following his/her discharge from the facility.
- To know the identity and professional status of individuals providing services to them, and to know the name of the physician who is primarily responsible for coordination of his/her care.
- To know which facility rules apply to his/her conduct while a patient.
- To have all patient’s rights apply to the person who may have legal responsibility to make decisions regarding medical care on behalf of the patient. All personnel shall observe these patient’s rights.
- To be informed of any research or experimental treatment or drugs and to refuse participation without compromise to the patient’s usual care. The patient’s written consent for participation in research shall be obtained and retained in his/her patient medical record.
- To examine and receive an explanation of his/her bill regardless of source of payment.
- To appropriate assessment and management of pain.
Rights and Respect for Property and Person
The patient has the right to:
- Exercise his/her rights without being subjected to discrimination or reprisal.
- Voice grievance regarding a treatment or care that is, or fails to be, furnished.
- Be fully informed about a treatment or procedure and the outcome before it is performed.
- Confidentiality of personal medical information.
Privacy and Safety
The patient has the right to:
- Personal privacy.
- Receive care in a safe setting.
- Be free from all forms of abuse or harassment.
The Well Medical Center
303 Santa Fe Drive
Encinitas, CA 92024